Privacy Policy

Welcome to investorsavenue.co.in! We are a real estate information and services platform connecting people in the real estate market. Investors Avenue and our subsidiaries and affiliates (collectively, "Investors Avenue") provide you with access to a variety of services, including but not limited to the https://investorsavenue.co.in website (the  "Website") and our mobile applications and products and services available through them (collectively, the "Services").

Our Privacy Policy is incorporated as part of the Investors Avenue Terms of Use. Please read this Privacy Policy and our Terms of Use carefully before using our Services. By using Investors Avenue's Services, you agree to the provisions of this Privacy Policy. If you do not want to be bound by this Privacy Policy, please do not use our Services.

Our Commitment to Privacy

We believe that the responsible use of personal information collected on our Websites and applications is critical to our business objectives and reputation. As part of our commitment to privacy, we have adopted this Privacy Policy.

To provide our Services, we use the information we collect to:

• Help you find the most relevant information for your situation by customizing our Services to optimize your experience;
• Keep you connected with Investors Avenue across the internet and update you with residential real estate–related news and information; and
• Put you in touch with the right people to sell, buy, rent, or research residential real estate, and to optimize the information we share with those parties to initiate a productive and efficient relationship.

Our goal in this policy is to be transparent about the data we collect, why we collect it, and how we use it, in order to make finding your new home a pleasant and safe experience.

What Information Do We Collect?

Personal Data

We may collect demographic and other personally identifiable information (such as your name, email address, phone number and photo) that you voluntarily provide when using features of the Services, such as creating an account, submitting an enquiry, saving properties, or participating in other activities related to the Website or applications.

Derivative Data and Uploaded Media

We collect and store the information and data you upload, download, or access with the Services, including property details, enquiries, and any media you upload (such as photos, videos or documents) in connection with properties.

Log Data

Our servers automatically record information created by your use of the Services ("Log Data"). Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information, search terms, and cookie information. We use Log Data to provide, secure, measure, customize, and improve our Services, and we may use it in aggregated form. This Policy does not apply to, and we are not responsible for, information collected by any third party either using the Website, through any links on the Website, or through any advertisements.

Cookies

We use cookies and similar technologies to enhance your online experience. If you visit our Websites to read or download information, much of the information we collect is statistical only (for example, the domain from which you access the Internet, the date and time you access our site, and the Internet address of the website from which you linked directly to our site) and not personally identifiable. We use this information in aggregate form to make our sites more useful and attractive to you.

Most internet browsers automatically accept cookies, but you can change your settings or use third-party tools to refuse cookies or prompt you before accepting cookies from the websites you visit. Please be aware that some parts of our Services may not work properly if you disable cookies.

Use of Information

Personal Information

We may use your personal information to:

• Provide, maintain and improve our Services;
• Administer your use of the Services and your account;
• Better understand your needs and interests;
• Personalize and improve your experience; and
• Provide you with updates, software changes, offers, and product announcements.

We may also anonymize and aggregate data collected through our Website, applications, and services and use it for any lawful purpose.

Geo-Location Information

With your consent, we may collect precise location information from your device to optimize your experience (for example, to suggest properties or buildings near you). You can control location permissions in your device settings.

Analytics

We may use analytics services and cookies to collect information such as IP addresses and usage patterns to monitor and analyse use of the Services, perform technical administration, improve functionality and user‑friendliness, and verify that users have the authorisation needed for the Services.

Sharing of Information

We may share the information we collect, including personal information, in the following circumstances:

• With service providers and partners who assist us in operating, providing, improving, and marketing the Services;
• With third parties where you have asked us to share information (for example, when you request a loan quote or connect with a broker or developer);
• When required to comply with applicable law, regulation, legal process, or enforceable governmental request;
• To protect the rights, property, or safety of Investors Avenue, our users, or the public; and
• In connection with a merger, acquisition, financing, or sale of all or a portion of our business or assets.

Location and Acceptance of Use

Investors Avenue operates this Website from Gurugram, Haryana, India. All matters relating to your access to and use of this Website are governed by the laws of India and the local courts having jurisdiction over Gurugram, India.

By accessing or using this Website and the Services, you consent to this Privacy Policy.

Third‑Party Websites

Our Website and applications may contain links to third‑party websites or services. When you click on one of these links, you are navigating to another website. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy statements of these websites, which may differ from ours.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date above. We encourage you to review this page periodically for the latest information on our privacy practices.

Electronic Communication

When you visit https://investorsavenue.co.in or voluntarily send emails or submit forms to us, you are communicating with us electronically. By submitting your personal information and contact details, you consent to receive communication from us through email, SMS, phone, WhatsApp or any other communication medium, even if your number has DND activated on it.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

• Email: info@investorsavenue.co.in
• Phone: +91 80599 12000
• Address: Unit No 346-347, JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018